Privacy Policy
Privacy Policy
Last updated: 20.08.2025
Welcome to the Balkan Drive (https://balkandrive.com) (“we”, “us”, “our”). Protecting your privacy is extremely important to us. This Privacy Policy is intended to inform you about the information we collect, how we use, share and protect it, as well as your rights regarding personal data.
By using our website, you accept the terms of this Privacy Policy.
1. Company Information
This website and all related services are operated by:
VELIMIR STOJANOVIĆ PR DELATNOST KOMUNIKACIJA I ODNOSA S JAVNOŠĆU BALKAN DRIVE ZVEZDAN
Address: Nikole Pašića 11, Zvezdan, Zaječar 19227, Serbia
Company registration number: 67909119
PIB: 114859542
Email: info@balkandrive.com
Website: https://balkandrive.com
2. Information We Collect
We may collect the following types of information:
a) Personal data – that you voluntarily provide through forms, registration, newsletter subscription or contact form:
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First and last name
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Email address
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Phone number
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Postal address
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IP address
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Location (geographical)
b) Technical and automated data – collected through cookies and tracking technologies:
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IP address
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Browser and operating system
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Time and duration of visit
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Pages you visit
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URL that brought you to our website
3. How we use your data
We use your data for the following purposes:
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To communicate with you (responding to inquiries, customer support)
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To send promotional emails (if you have given consent)
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To analyse and improve the website
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To personalise content
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To process payments and issue invoices
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To fulfil legal obligations
4. Legal basis for data processing
We process data on the basis of:
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Your explicit consent
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Performance of a contract or preparations for it
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Legitimate interest (improving services, system security)
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Legal obligations
5. Data sharing and transfer
We do not sell or rent your data. We may share it with:
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Technical providers and partners (hosting, analytics, email services)
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Payment processors (e.g. Paddle Payments) for processing card payments and subscriptions
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Partners for resolving complaints and issuing refunds
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Competent authorities, if legally required
All partners have a contractual obligation to act in accordance with this Privacy Policy.
6. Cookies
We use cookies for:
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Traffic analysis (e.g. Google Analytics)
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Content personalization
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Provision of basic website functionality
Users can manage their cookie settings themselves through the cookie banner.
7. Data security
We take technical and organizational measures to protect against:
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Unauthorized access
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Loss or misuse
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Unauthorized disclosure
We use HTTPS and data encryption for additional security.
8. Your rights
You have the following rights (in accordance with the GDPR and applicable laws):
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Right of access
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Right to rectification
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Right to erasure (“right to be forgotten”)
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Right to restriction of processing
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Right to data portability
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Right to object (to marketing or legitimate interest)
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Right to withdraw consent
To exercise your rights, contact us at: info@balkandrive.com
9. Data retention
We retain data only for as long as necessary for the purposes for which it was collected, unless otherwise required by law.
10. Policy regarding minors
We do not collect data from persons under the age of 16. If such data is collected unintentionally, it will be deleted immediately.
11. Links to third-party websites
Our website may contain links to other websites. We are not responsible for their privacy policies.
12. Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy. All changes will be published with an updated date.
13. Contact
For questions and additional information:
VELIMIR STOJANOVIĆ PR DELATNOST KOMUNIKACIJA I ODNOSA S JAVNOŠĆU BALKAN DRIVE ZVEZDAN
Address: Nikole Pašića 11, Zvezdan, Zaječar 19227, Serbia
Registration number: 67909119
PIB: 114859542
Email: info@balkandrive.com
Website: https://balkandrive.com